Verkada VX52 Viewing Station Guide, The VX52 is a dedicated device that streams up to 300 camera feeds to any display with ultra-low latency, crisp video playback, customizable layouts, and configurable Smart Tiles. For customers with mission-critical real-time viewing requirements, the VX52 is the viewing platform of choice.

Set Up Your Viewing Station

Learn how to set up your Verkada Viewing Station for live viewing

The Verkada Viewing Station provides a plug-and-play solution to stream multiple camera feeds simultaneously on a display with no local configuration needed.

Step 1: Connect your viewing station

When you open your box, you should find an HDMI cable, a power cord, and a viewing station remote. You only need to provide an Ethernet cable. See Viewing Station Network Settings.

Once you take the viewing station out of the box, follow these setup steps:

Step 2: Claim your viewing station

Note: You must be an Org Admin to ensure you have access to all devices on your viewing station and to claim the viewing station.

Find your viewing station’s serial number

The are 2 ways to find the serial number:

Step 3: Configure your viewing station

Find your viewing station

To find your newly added viewing station, go to the Devices page and filter for viewing stations.

Edit the viewing station name (optional)

To edit the name of the viewing station, select its name at the top of the page and enter a unique name.

Add camera tiles and Smart Tiles

Note: You can add up to 10 pages and up to 30 live feeds per page.

Add Verkada viewing station admins

Note: You need to be Org Admin to ensure you have access to all devices on the viewing station.

A device that is moved to a different site (where the user does not have access) causes the same issue. It’s possible for an org to have sites that an Org Admin does not have access to, but they can grant themselves access.

Step 4: Configure viewing station settings

1.On the viewing station page, click Settings.

2.On Settings, you can view the current settings or delete the viewing station, if needed.

The Settings menu consists of the following options:

• Offline Alerts—Receive offline alerts for the viewing station, and select a list of users who can receive those alerts.

• Show Labels—Toggle that displays labels on the camera live feeds. If you toggle off this setting, you can only view the live feeds of the cameras and not the camera names.

• Enable Cloud Streaming—Use this setting if the cameras are remote from your location to prevent live streaming remotely or allow live streaming remotely. When this setting is toggled off, only cameras that are local to you will live stream.

• Test Offline mode—The viewing station still streams locally if the network connection is lost, and simulates a network outage on the viewing station.

• Enable Low-Latency Streaming—When cameras are fully updated and local to the viewing station, they stream with low latency.

• Copy Existing Viewing Station—Copy live feed configurations and viewing station settings from other viewing stations in your org.

Configure Wi-Fi

Note: Wi-Fi support on the viewing station requires Verkada software version 2.2.0 (137) or higher. You can find the software version and the serial number in the Device section (below Wi-Fi). If your viewing station has not yet automatically updated to this software version, please contact Verkada Support.

Copy an existing viewing station

You can copy live feed configuration and viewing station settings from other viewing stations in your organization.

Restart viewing station

The viewing station becomes unavailable for a few minutes while it restarts.

.

Required Network Settings

Verkada devices need to communicate with Verkada Command, and they use the network they are connected to to do this. In most cases, minimal updates to your network settings are needed. Additional configuration may be required for complex or highly secure networks.

Device-specific network settings

Each device type has required domains to allow them to properly operate on the network. Select a product from the list below for more information on its required network settings.

Compatibility

Verkada devices are incompatible with local area networks (LANs) that require proxy servers or Secure Socket Layer (SSL)/Transport Layer Security (TLS) inspection. If either is in use, a bypass for all Verkada devices must be implemented for your Verkada devices to communicate with Verkada Command.

IP address

Verkada devices must be assigned an IPv4 address to communicate on the LAN and to Verkada Command through the internet. By default, all Verkada devices use Dynamic Host Configuration Protocol (DHCP) and User Datagram Protocol (UDP) to obtain their IP addresses and network configurations.

If you require your device to have a specific IP address, create a DHCP reservation using the device’s Media Access Control (MAC) address (found on the device’s label). You can also set up static IP addresses in Command for cameras.

Domain Name System

Verkada devices use the Domain Name System (DNS) server to resolve Verkada’s fully qualified domain names (FQDN) to IP addresses to communicate with them. Your DHCP server tells the Verkada device where the DNS server is on the network and the device communicates using UDP port 53.

Note: DNS over HTTPS (DoH) is currently not supported.

Power

Most Verkada devices are powered through Power over Ethernet (PoE). You can use the product datasheets to figure out the power requirements for your Verkada devices.

These are the most common power requirements:

.

Viewing Station Network Settings

Learn about the required network settings for Verkada viewing stations

.

This article outlines the required network settings that your Verkada viewing stations need to communicate with Verkada Command. For more information on the required network settings for other Verkada product lines see Required Network Settings.

Note: Verkada devices are incompatible with LANs that require proxy servers or Secure Socket Layer (SSL)/Transport Layer Security (TLS) inspection. If either is in use, a bypass for all Verkada devices must be implemented for Verkada devices to communicate with Verkada Command.

IP address

Viewing stations must be assigned an IPv4 address to communicate on the LAN and to Verkada Command. Viewing stations support both wired and wireless internet connections. They use Dynamic Host Configuration Protocol (DHCP) and User Datagram Protocol (UDP) to obtain their IP addresses and network configurations.

If you require your viewing station to have a specific IP address, create a DHCP reservation using the device’s Media Access Control (MAC) address (found on the device’s label).

Domain Name System

Viewing stations use the DNS server to resolve Verkada’s fully qualified domain names (FQDN) to IP addresses to communicate with them. Your DHCP server tells the intercom where the DNS server is on the network and the intercom communicates using UDP port 53.

Note: DNS over HTTPS (DoH) is currently not supported.

Firewall settings

Viewing stations require access to many endpoints to ensure they can communicate with Command and all features will be accessible. Many customers may want to allow the viewing stations to communicate with the general required endpoints.

These are the general domains to allow, applicable for all organization-regions:

Region: United States

Region: Europe

.

Set Up Smart Tiles on the VX52

Learn how to set up smart tiles on the Verkada VX52 Viewing Stations

The Verkada Smart Tiles feature provides a way to display the most notable options from access events, sensor events, and notable camera data and data sets. Admins can remotely manage the Verkada VX52 Viewing Station, select video feeds and Smart Tiles to display, and customize layouts.

Find the smart tiles for your VX52

Once you set up your VX52, you can configure the tiles on the VX52 and add smart tiles.

Choose the type of smart tiles to add

There are 3 different types of Smart Tiles you can add to your VX52:

Active Area

Displays the camera with the most motion. To change which camera(s) display on the active area tile, select the tile to see the information panel where you can select from the following options:

Access Control

Displays all most recent door events, including any door event that you would see indoor history, such as:

Sensor Readings

Displays the air quality readings of your choice. From the Customize Data tab, you can select a sensor reading when you select the sensor tile. See Air Quality Sensor Readings.

Configure Motion Tiles

.

The Verkada Motion Tile feature enables the viewing station to intelligently select video feeds that are most important and brings them into a dedicated tile. This designated motion tile switches to feeds where a significant amount of motion is detected, allowing viewers to quickly see important activity and take any necessary action. You can configure motion tiles to search for activity across one or more sites, or even across an entire organization.

Configure the Motion Tile feature on VX51

Configure the Motion Tile feature on VX52

See how this works

Watch this video to see how this feature works

Finished Motion Tile (example)

.

VX51 Viewing Station Click to Expand

Learn how to use this feature with a VX51 viewing station

.

You can use the Click to Expand feature to enlarge a selected tile to full screen.

Required. To utilize this feature, you must have a mouse connected to your Verkada VX51 viewing station.

Access the Click to Expand feature

Verkada VX52 Viewing Station Guide Video

.