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Password Reset from the LTS Sapphire Series

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(Config Tool) – Password Reset with xml file

Reset Password thru the software?

Please note: Not every Sapphire unit has xml reset option.

 

Required equipment’s:

1. PC
2. Internet

 

Install and run the  to reset the password

  1. Go to the Reset icon section.
  2. Select the Device and Press Reset (Green) button.
  3. Press Agree button

Sapphire_1.PNG

 

OK to reset with xml

shappire_3.PNG

 

Send XML to your sales or tech support and  your sales or tech will send back to result.xml

Import result.xml

sapphire_4.PNG

 

and reset password

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Sapphire – Reset to Factory Defaults

  1. power on the camera
  2. press and hold the reset button for 10 seconds
  3. the camera should reboot
  4. the camera will now be to all default settings 

(Sapphire DVR/NVR) – do the Password Reset from Local Screen

reset the password for the Sapphire DVR/NVR?

Require equipment:

1. DVR/NVR with Local Monitor
2. Smart Phone
3. Internet

 

Use Smart Phone scanning the QR Security Code to Reset the Password

Use this QR password recovery require the Recovery Email Address defined it first.

Click Main Menu

0._Main_Menu.png  Don’t user PattSaern to log in, switch to the User.

mceclip1.png

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  1. You should see the QR code from this page.  Use the LTS Protect to Scan it.

     Scan QR thru the   Mobile app – LTS Protect 

    Use LTS Protect App.   (make sure SmartPhone and Device both are connected to the Internet)
    Go to Home > Setting > Password Security > Reset Device Password  

    mceclip4.png
    click Picture to enlarge it

  2. After you receive the Recovery email, enter the Security Code
    mceclip2.png
  3. Put the New password you want to create.
  4. OK

That should do it.

(Config Tool) – Sapphire Password Reset with the QR Code

Reset Password thru the software?

Require equipment:

1. PC
2. Smart Phone
3. Internet

 

Use Smart Phone scanning the QR Security Code to Reset the Password

Use this QR password recovery require the Recovery Email Address defined it first.

You need to install and run the  to reset the password

  1. Go to the Reset icon section.
  2. Select the Device and Press Reset (Green) button.
  3. Press Agree button

mceclip2.png

 

 

mceclip3.png

  1. You should see the QR code from this page.  Use the LTS Protect to Scan it.

     Scan QR thru the   Mobile app – LTS Protect 

    Use LTS Protect App.   (make sure SmartPhone and Device both are connected to the Internet)
    Go to Home > Setting > Password Security > Reset Device Password  (see bottom of the page)

  2. After you receive the Recovery email, enter the Security Code
    mceclip2.png
  3. Put the New password
  4. OK

That should do it.

 

 

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