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How to view the Live Video and Playback Network Video Recorder?

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  1. A:
  2. NOTES: Applies to devices using firmware version 2.0 and above.  If you are not using the latest firmware version please the firmware.

    Please make sure you are using the latest version of Java.  If you are unsure on what version you are current running, please visit www.java.com/verify *

     

     

    Plese select your browser:

    • Using IE
    • Using Firefox
    • Using Chrome
    • Using Safari

     

     

     

     

     

     

    Using IE
    Step 1:  To view the LIVE VIDEO and PLAYBACK, please make sure to the Microsoft Visual C++ 2005 SP1 Redistributable Package.  The file can be located on the included CD, at http://www.microsoft.com/en-us/download/details.aspx?id=5638, or by clicking on the “ from Microsoft Web Site” on the Warning pop up message
    Step 2:  Make sure to allow all add-ons to properly view the LIVE VIDEO and PLAYBACK.

    Using Firefox
    Step 1:  To view the LIVE VIEW and PLAYBACK, please make sure to download/ the latest version of Java.
    Step 2:  Click the “Activate Java Platform SE 7 U.” link or click the block icon to the left of the address bar
    Step 3:  Click to Allow Now or Allow and Remember
    Step 4:  Run the Java application.
    Step 5:  Allow the warning popup.
    Step 6:  You should now be able to see the LIVE VIEW or PLAYBACK
    Using Chrome
    Step 1:  To view the LIVE VIDEO and PLAYBACK, please make sure to download/ the latest version of Java.
    Step 2:  Right click the viewing area, and Run this plug-in
    Step 3:  Or click the icon on the far right hand corner of the address bar to Always allow plug-ins to on X.X.X.X
    Step 4:  Run the Java application
    Step 5:  Allow the warning popup.
    Step 6:  You should now be able to see the LIVE VIDEO or PLAYBACK
    Using Safari
    Step 1:  To view the LIVE VIDEO and PLAYBACK, please make sure to download/ the latest version of Java.
    Click on the Java blocked for this website 
    Step 2:  Trust to run this plug-in.
    Step 3:  Run the Java application
    Step 4:  If you get an error message on the bottom of the LIVE VIDEO, such as the picture below in the red box, continue on to Step 5 to 10.
    Step 5:  Go into Safari’s Preferences…
    Step 6:  Click on the  button.  Make sure Internet plug-ins: is check marked, and click on Manage Website Settings…
    Step 7:  In the Java plug-in section.  Under Currently Open Websites, you should see the of the DNR.  On the drop menu, set to Run in Unsafe Mode.
          
    Step 8:  Trust to run the website in unsafe mode
    Step 9:  Allow the Java application
    Step 10:  We should now be able to view the LIVE VIDEO or PLAYBACK

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