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Reolink NVR DVR reset password methods

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How to Reset Reolink Recorder’s Password (New UI)

If you forgot your password, you may refer to the following two methods to reset your password.

Method 1. Answer the Security Question

Step 1: Connect the to a monitor by HDMI cable. (If there is no display, please connect it to a VGA monitor and change the pixel to 1920*1080.)

Step 2: Login in the and click Forgot Password button.

forget_psw.png

Step 3: Click the Answer box to answer the Security questions and click the Go to Reset to factory reset the NVR. 

security_question.jpg

Method 2. Reset the Password by Pressing the Reset Button

Step 1. Reboot your device and make sure you can see the live-view on the monitor screen.

Note: Please stay on live view page through the whole process. Please make sure that the system is on live view page instead of the logging page while pressing the button
Press the USB mouse and make sure that all icons are hidden and the is in live view on the monitor.

setting.PNG

Step 2. Remove the outer casing of the using the screwdriver.

Step 3. Press the Reset button for 10 seconds until you hear the buzzing “bee”.

The Reset button of 8-Channel NVR:

Reset Button of 8-Channel NVR

The Reset button of NVR:

Reset Button of 16-Channel NVR

Step 4. After the Setup Wizard pops out, create a new password and follow the Setup Wizard to complete the setup.

Method 3. Reset the Password via Super Password

If you forget the password of Reolink NVR, you may create a super password via Super Password application, then use it to reset your password and set a new password.

Note: Super Password is only for Windows OS, not for Mac OS.

Here we will guide you to reset the password of your PoE by using the super password in the following steps.

Note: To get the Super Password application package, you can download it from the link below: https://s3.amazonaws.com/reolink-storage/website/download/SuperPassword.exe. If you fail to download it, you can contact support.

Step 1: Connect the NVR to a monitor by HDMI cable. (If there is no display, please connect it to a VGA monitor and change the pixel to 1920*1080.)

Step 2: Login in the NVR and click Forgot Password button.
Forgot Password Button on the System login Interface

Then you will get this page:

Step 3: Open Super Password application installed on the computer, then input the random code.
Super Password Interface

Step 4: Click Create Super Password to create a super password.
Create Super Password

Step 5: Go back to the System Login interface on the monitor of NVR. Input the generated super password, then click the OK button.

Input Super Password

Note: When you finished the steps above, the password of your NVR will be successfully reset and the old password will be removed.

Step 6: Create a new password for logging in.
Create a New Password

Step 7: Start to set up configurations on the Setup Wizard interface.
General Configuration on Setup Wizard

Step 8: Click Finish button when you set up all the configurations.
DST Configuration

Done! You have successfully reset the password of your NVR. Now you can make login with the new password.

How to Change User Password via the Client (New Client)

The following steps describe how to set up Manage User via new Reolink Client. You can also set up Manage User via Reolink App.

Step 1. Launch Reolink Client and log in to your device.

Step 2. Click Device Settings –>System ->User Management, then select the user and click the Change Password button.

PWD_client.jpg

Notes:

  • The admin password can be modified while the name-“admin” can not be changed.
  • You can also add other common users on Add User interface and modify its’ password or delete the user on this page.

Step 3. Type in the old password (If no password, please leave the password box blank) and set a new password, then click Save.

4.PNG

How to Enable/Disable Password via Reolink WiFi NVR

This article shows you how to enable/disable password via Reolink WiFi NVR.

Step 1. Log in Reolink WiFi NVR with your cameras.

Step 2. Go to the menu page, and click wizard.

wiz.png

Step 3. Click to enable the password that you’ve set.

wp.png

You don’t need to choose it If you want to disable the password.

wd.png

Note: After setting to enable the password, you’ll need to log in to the system by inputting the password you’ve set.

p.png

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