Are you having trouble about resetting your LTS Platinum series NVR/DVR password? We can definitely help you reset your password. THERE IS NO FEE IF PURCHASED FROM US. We just need order number, email, phone number, name, or something else we can use to look you up in the system. Call us at 214-948-1400 or email sales@a1securitycameras.com. We can still help you if you didn’t buy it from us but there is a $20.00 fee. Please follow the steps below to solve this issue.
Checkout using the link below and the days reset code along with instructions will be emailed to the email in the order. Reset codes for orders placed after 3PM will be delivered the following business day M-F 8AM-6PM.
1) Password is reset from the Login screen.
Logout of the Platinum Series NVR/DVR if needed. To log back in, try to access the menu again. The Login screen will appear , prompting the user for a passwords.
2)Restore default password
From the Login screen double-click on the lower, left-hand corner of the box. This is a hidden button which will bring up the “Restore default password” box.
3)Secure Code
Check to make sure the system date is accurate.
LTS Secure Code changes every day. We provide secure code for $20 fee. When you place the order, you will receive secure code for 3 days. If you need to reset password again, we will provide it to you free of charge for 3 times.
Please enter and the next window will appear.
4)Password
The “Admin account” password has been changed to: 12345. No other settings or passwords are changed.
Please not: After update , do not forget to change your password to an Alpha Numeric password of at least 8 characters.
