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How to reset Dahua IP Camera via ConfigTool

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Reset Dahua Device Password Using

Description

These will show how to reset the password of a Dahua device using on a local computer

PLEASE NOTE: These can not be completed without assistance from Dahua Technical Support. Please contact Dahua via one of the methods HERE

Prerequisites

  • Dahua IP camera, connected to network
  • Local computer , with installed

Instructions

1. Open

Select “Password Reset” on the left.

Find the device in the list, and verify it has the XML reset option under “Support”.

Click the Reset button on the right

XMLPasswordReset1.png

2. Click Agree

XMLPasswordReset2.png

3. Select the Reset Mode drop-down and then select XML File

XMLPasswordReset3.png

4. Click OK to confirm XML password reset method

XMLPasswordReset4.png

5. The default location the XML file will be saved to is displayed. Click Browse Path to select a new location. Click Next

XMLPasswordReset5.png

6. The ExportFile XML file will be created. Click OK to continue

XMLPasswordReset6.png

7. This file will be used in the password reset process. Contact Dahua via one of the methods HERE for the result file. Once you recieve the Result file, select Open and choose the file on your file system. Click Next

XMLPasswordReset7.png

8. If the Result file is accepted, it will allow you to set the new password. Input a new password in the New Password and Confirm Password fields. Click Finish

XMLPasswordReset8.png

9. If the password is successfully reset, you will see a Green Check Mark next to the in the list

XMLPasswordReset9.PNG

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