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How to Connect DVR/NVR on Computer CMS?

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CMS can help you to manage your DVR/NVR both locally and remotely. But before adding your DVR/NVR to CMS,
please go to the Main menu–>Info–>Version to make sure NAT status is connected. If you have a problem, please click this link for help.

Please plug DVR or NVR into the router with network cable if you wanna use a computer or phone to connect the locally or remotely.

You can judge whether the was connected to the internet by the status of a network like a picture below.

can_not_connect_internet_XM_2.jpg

can_not_connect_internet_XM_1.jpg

can_not_connect_internet_XM_3.jpg

If the status is not connected, it means the did not connect to the successfully.

Here are the methods:

1. Please check the yellow and green light on the ethernet port of the recorder. One should be blinking which indicates the has connected to the router successfully. If not, please change the ethernet port of the router or another reticle to have a try.

can_not_connect_internet_XM_4.jpg

3. Go to the Main menu—-System—Network to confirm DHCP is ticked.

can_not_connect_internet_XM_5.jpg

4. Please reset the to the factory default setting.

can_not_connect_internet_XM_6.jpg

5. If you can, please change the router to have a try.

Here is new CMS software:

for Mac:

http://www.sanncegroup.com/document/Computer%20software/General_VMS_Beta_Mac_En_V1.20.0.14_20191012.dmg

for computer:

https://download.annke.com/document/Computer_Software/General_Bate_CMS_V3.1.0.9.T.20190306.exe

Then you can follow the steps below to add NVR/DVR to your CMS.

1 Download CMS and install it on your computer according to the instruction in the download file.

2 Double click the icon 1.png to open CMS, the default User Name is super, the is blank (no password).

2.png

 

3 For the first time login, you will see the interface as below.

3.png

4 To add DVR/NVR, you can click the System menu on the bottom right corner. Then go to Device Manager, click ADD AREA to create a zone.

Name the zone yourself and click OK.

4.jpg

5 After adding an area, click the area name you created then click on 5.pngto add your DVR/NVR.

Device Name: name it yourself

Login type: choose

Serial ID: Here is a method to find Serial ID

User Name/Password: default is admin and no password, same as your DVR

Click “ OK” after you have done the above parameters, you could double click to open this device.

6.png

 

6 After you add your DVR successfully, you can view and manage your DVR on CMS.

7.jpg

8.jpg

7 Here is the introduction to the CMS interface.

9.png

Note: If you have a problem adding DVR/NVR to CMS, please double-check the connection between

your DVR/NVR and the Internet and your CMS to the latest version.

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